I would like to sincerely thank New Genesis Real Estate in Torrevieja — and especially the wonderful agent Emily — for helping me make my dream come true: purchasing my ideal apartment on the coast. The process wasn’t easy. We faced some difficulties and delays with obtaining a mortgage from the bank, and at times it felt like things could fall apart. But thanks to Emily’s professionalism, patience, and true dedication, everything worked out perfectly! She didn’t just do her job — she genuinely cared, stayed involved at every stage, and kept pushing forward when things got tough. I especially want to highlight her excellent English, which made communication clear, easy, and stress-free. It’s not something you always find, and it made a big difference for me. On top of that, she was always available — even outside regular working hours and on weekends — which shows her exceptional commitment to her clients. Thank you so much, Emily and the New Genesis team! You didn’t just help me buy property — you gave me the feeling of home, comfort, and confidence. I wish you many more happy clients and only positive stories ahead. You’re true professionals with a human touch.