Bostak Inmobiliaria

Hace unos meses vendí mi vivienda y compré otra de la mano de Bostak. Gabriel fue un gran profesional e hizo que todo el proceso fuera lo más cómodo y rápido posible. La verdad es que el trato fue inmejorable y estoy super contenta con todo el proceso. Super recomendables :)

Bostak InmobiliariaRespuesta de la agencia

Thank you so much, Jasone. We were delighted to assist you with both processes. We greatly appreciate the trust you placed in our real estate agency. We're here for anything you need. Best regards.

Hace unos meses compré un piso a través de esta inmobiliaria, concretamente con Gabriel, y fue todo un acierto...muy profesionales y siempre dispuestos para cualquier consulta o gestión. La recomendaría sin duda.

Bostak InmobiliariaRespuesta de la agencia

Thank you so much, Marta, for your kind words. We hope you're very happy in your new home. And we're here if you need us again. Best regards.

Experiencia muy decepcionante. Falta de transparencia, escasa profesionalidad y nulo interés en buscar una solución justa. Como cliente, me sentí completamente desamparada y con la sensación de que solo importaba cerrar la operación. No volvería a confiar en ellos ni los recomendaría.

Bostak InmobiliariaRespuesta de la agencia

Good morning, Nerea. We regret that your experience was as described in your comment. We are surprised to receive this feedback after so much time has passed, as we received your visit in 2024, conveyed your interest, and processed your offer. Furthermore, when you expressed your dissatisfaction, we held a meeting with you at our office to personally explain how the process unfolded and address any questions you may have. We want to reiterate that our commitment as an agency is to safeguard our clients' interests, always acting with transparency and professionalism. In this case, during the process, a proposal arose that was in line with the asking price set by the owner, higher than our initial offer, and the owner decided to accept it. We understand that losing out on a property you are interested in can be frustrating, but we want to make it clear that we never lacked information or willingness to address your situation. Bostak's role as an intermediary between two parties, provided there is no reservation or contract in place, cannot override the wishes of the property owner. Thank you for sharing your opinion, and we hope you've found a house you like in the meantime. Best regards.

Intenté buscar piso en el barrio con ellos y al principio muy amigables, pero luego enseguida te ponen en contacto con asesores inmobiliarios externos que lo que hacen es sangrarte mucho dinero con el cuento de que te consiguen un préstamo adaptado a ti. No me parece transparente, ya se lo dije a ellos. No recomendaría, lo siento, eso si amables mucho

Bostak InmobiliariaRespuesta de la agencia

Good afternoon, Mikel. Thank you for sharing your feedback. We have reviewed our records and have no record of any business relationship or transaction involving you by Bostak. We want to clarify that our agency does not share client data with third parties unless expressly requested by the client, nor do we work with external real estate agents or intermediaries outside our team. We would like to understand what happened and review the case with you, so we would be happy to meet with you in person at our office or through your preferred channel. Best regards.

En busca de un piso por la zona me encontré con Gabriel de Bostak, entendió perfectamente lo que buscaba y con ello me pudo ofrecer un servicio dirigido, de calidad y honesto, que culminó con una gestión fácil y rápida de la compra, sin grandes trabas burocráticas. Eskerrik asko.

Bostak InmobiliariaRespuesta de la agencia

Thank you so much, Eneko, for your feedback. We're delighted to have been able to help you with the purchase of your new home and wish you all the best in this new chapter. We're here for you if you need anything. Best regards.