MALLORCA NORTH VILLAS, HOUSES & APARTMENTS

A wonderful villa. We were on vacation as a family. The apartment is clean, great location. We are satisfied with the rest.

Do not work with Mallorca North!!! Do not rent villa Maria! —— First time in my life that I was so disappointed and scammed. On the website it all looks marvellous but in real life it’s the contrary. It’s a classical case of deceiving customers and stealing their hard earned money! Dirty house, “garden” non existing, stuff, garden hoses, and construction debris ly everywhere…. We paid 1.600€ for a week for a 4 bedroom house. We are 4 middle aged women and we love each other but we also love some privacy. Only 3 rooms were done, the 4th was filthy (dirty sheets, used towels on the floor, even a cockroach in the closet,…). When we called immediately to ask to arrange the 4th bedroom, they flat out told us that we had 4 beds in total so the 4th room was not necessary!!!! I mean… When we refused to stay in the house, du yo the general state and filth, and asked for some service, help, solution, they told us “well, you paid”. With other words go }*>^ yourself. No hospitality, no service. They have probably never even heard of the word client or hospitality…. We paid for a hotel for 2 nights and an apartment for 4, as we needed to find a place e to stay, on top of the 1.600€ Mallorca North robbed us from. Money never to be seen again. When one of my friends wrote a review they openly replied with “oh so sorry, we can do something for you” and then gave a false email address…. Just for show that they offered some help. Really, worst case scenario. This agency should be banned from Booking!!!

What a terrible experience! We rented a villa with some friends. When we arrived, the cleaning staff was just leaving the villa. However, the house was not in order. Underneath the sheets, the mattresses were dirty (hair...), there was a cockroach in one of the bathrooms, one of the bedrooms was not made, the path to the pool was not cleaned, and the area around the pool was dirty. There was a construction site at the back of the house with a crane swinging over the pool. In short, we refused the house and asked to be relocated elsewhere. Nothing was offered except for a second cleaning of the premises... how can we trust them? We had to find accommodation ourselves. No commercial response, no possibility to contact the owner. Lousy service.

Poor service, wrong apartment allocated with no initial explanation. Not available at pre-arranged times.